Museum · New York
9/11 Memorial & Museum
Somber tribute to the victims of September 11, 2001, featuring twin reflecting pools and museum exhibits.
9/11 Memorial & Museum is a must-visit for anyone exploring the cultural heart of Tribeca / World Trade Center. Permanent collections, rotating exhibitions and immersive programming make it one of the most rewarding ways to spend half a day in New York — especially on a hot or rainy afternoon.
Timed-entry tickets are strongly recommended, particularly on weekends and during school holidays. Booking online lets you skip the on-site queue and secure your preferred entry slot. Allow 2–3 hours for a focused visit, longer if you want to explore the special exhibitions in depth.
Quick facts
- Time needed
- 2–3 hours
- Best time to visit
- Weekday mornings; allow extra time on anniversaries.
- Opened
- Memorial 2011 · Museum 2014
- Reflecting pools
- Largest man-made waterfalls in North America
- Names inscribed
- 2,983
Hours
Wed, Thu, Fri, Sat, Sun, Mon 09:00–19:00
Closed Tuesdays. Memorial plaza is free and open daily.
Getting there
Nearest subway
- • E to World Trade Center
- • 1 to WTC Cortlandt
- • R / W to Cortlandt St
- • 2 / 3 / 4 / 5 / A / C / J / Z to Fulton St
Frequently asked questions
Is the memorial plaza free?+
Yes — the outdoor memorial with the twin reflecting pools is free and open daily. The museum requires a timed ticket.
How long does the museum take?+
Most visitors spend 2–3 hours inside. The historical exhibition is dense; pace yourself.
Is it appropriate for children?+
The museum is recommended for ages 10+. Some exhibits contain graphic imagery and audio that may upset younger children.
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Information subject to change. Please verify current hours, admission prices, and details directly with venue management prior to visiting.